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SerdarDilshad

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Bring Facebook, Instagram and TikTok campaigns, leads and customer follow-ups into your business system. API-based tools, agreed budget controls and ERP/CRM reporting for the channels your accounts support.

When this service fits

  • Meta or TikTok leads need to reach CRM with campaign source, assignment and follow-up intact.
  • Your team needs approved campaign changes, budget controls and reporting linked to actual bookings or sales.

Campaign work connected to your operations

I build API-based campaign tools for Meta, including Facebook and Instagram, and TikTok where the required business accounts and permissions are available. The scope can cover campaign preparation, approved changes, scheduled reporting and operational alerts.

Budget limits, who approves launch and spend changes, and which actions may run automatically are agreed before implementation. Campaign management and the business's ad spend are separate parts of the engagement.

From an ad response to a customer record

Supported lead forms and approved data sources can feed your CRM or ERP, with duplicate checks, source labels, assignment to the right staff member and agreed follow-up steps. A request should carry its campaign context into the customer record.

Where the platform, permissions and consent support it, conversion events can connect completed bookings or sales to campaign reporting. We agree which events to send and keep unnecessary customer data out of the integration.

Messaging that knows when to hand over

I can connect authorized messaging APIs to approved replies, booking questions, stock checks and lead qualification. The scope names each supported channel and account; ad access alone does not establish messaging access.

Replies can use your approved knowledge and current ERP/CRM data, with language support agreed for the audience. Questions outside the agreed rules, complaints and sensitive requests go to a staff member. Messaging windows and platform rules shape the workflow.

What you receive and how it is validated

A defined campaign and lead workflow, account integrations, budget approval controls, source tracking, reporting views and a handover guide. We confirm API permissions, account eligibility and available events before committing to platform-specific features.

Validation follows a lead from capture through staff handover to its agreed business outcome, and checks that budget changes require the correct approval. Reporting distinguishes platform-reported conversions from sales recorded in your system.

Scope and operating costs

Cost depends on the number of ad accounts, channels, workflows and integrations, the quality of customer data, and the reporting required. Start with the channels and follow-ups your team can actually use.

Ad spend, creative production, messaging charges, AI usage, hosting and ongoing support are identified separately in the proposal. Performance is measured against agreed business goals; reach, sales and return depend on the offer, audience, budget and campaign execution.

What the project evidence shows

Evidence to review before commissioning

For Facebook, Instagram or TikTok integrations, review account eligibility and API permissions, then a permitted test lead and campaign workflow. Ad-platform access and messaging access are checked separately.

Agree how delivery will be checked

  • Track a test lead from its approved source to CRM assignment and human follow-up.
  • Confirm spend changes and campaign launch follow the agreed approval and budget rules.
  • Distinguish platform-reported conversions from sales confirmed in your business records.

Related services

Built and run by Serdar Dilshad.

You don’t need to know the technical terms. Tell me what you want to make possible, or what isn’t working today.